Privacy

What this notice covers

This notice explains how personal information is used when you use Ardurel, complete the questionnaire, ask us to look for a suitable French class or otherwise contact us about the matching service.

The service is designed to help understand what students are looking for and connect that demand with potentially suitable language schools and other French-language training providers.

What we collect

When you submit your preferences, we may collect your first name, email address, optional phone or WhatsApp number, French level, days and times of availability, preferred locations, class frequency, budget, priorities, which requirements are fixed or flexible, when you would like to start, whether you have already looked for classes, your optional additional information and, if you have looked, a brief explanation of what stopped you choosing one.

We also record information needed to operate the service, such as a submission identifier, creation and update dates, submission status and a source label if one is included in the page link.

Your first name and email address are required if you submit the questionnaire because we need a way to identify your preferences and contact you about potential matches. Phone or WhatsApp details and additional notes are optional. If you say you have already looked for classes, we ask for a brief explanation of what stopped you choosing one so we can understand what has not worked for you.

Please do not include sensitive personal information in free-text fields. We do not ask for your home or work address.

How matching works

We use the information you provide to understand the type of class you are looking for and to compare your preferences with available or potential options. Relevant factors may include your French level, schedule, location, preferred frequency, budget, stated priorities, start timing, flexibility and reasons existing classes have not worked for you.

We may also look at demand across several users to identify groups of people looking for similar classes. This can help us determine whether a particular schedule, location, level or price range could support a viable class.

Submitting preferences does not guarantee a match, reserve a place, create a contract with a school or create any payment obligation.

Why we use your information

We use your information to understand demand for French classes, identify potentially suitable class options, facilitate potential matches with language providers, share relevant information with those providers where appropriate and contact you about potential matches.

Our legal basis is our legitimate interests in operating and developing the matching service, understanding student demand and helping users find potentially suitable class options. We balance those interests against your privacy rights and reasonable expectations.

You can object to processing based on legitimate interests at any time by contacting us.

Controller and contact

Oisin Arthurs operates Ardurel and is the controller of the personal information described in this notice.

For privacy questions, objections or rights requests, contact [email protected].

What we may share with language providers

We may share relevant information with selected language schools or other French-language training providers where doing so is useful for identifying, assessing or arranging a potential match.

Depending on the situation, this may include information such as your French level, availability, location preferences, preferred class frequency, budget, priorities, start timing and flexibility. We do not routinely share your search-history explanation with providers. Where reasonably necessary for a potential match, it may also include your name and contact details.

We aim to limit what is shared to information relevant to the potential match. Sharing your information for a match does not, by itself, authorise a provider to use it for unrelated marketing.

A language provider that receives personal information may process that information under its own privacy responsibilities when responding to or handling the potential match.

Other recipients and service providers

Information may also be accessed by people involved in operating the service and by technical providers used to host, secure and operate the website and database.

Our technical providers currently include Cloudflare for website infrastructure and Supabase for database infrastructure. Our Supabase project is configured in the Paris (eu-west-3) region.

We do not sell your personal information as a standalone dataset and we do not use questionnaire submissions for behavioural advertising.

International processing

Some of the service providers involved in operating the website are international organisations and technical processing may involve locations outside the European Economic Area.

Where data-protection law requires safeguards for an international transfer, we rely on the mechanisms made available by the relevant provider and applicable law. You can contact us if you want more information about the safeguards relevant to your information.

Browser storage

The questionnaire uses local browser storage to remember your progress and, where applicable, information needed to let you resume or edit your preferences from the same browser.

Browser-stored questionnaire information expires after approximately 30 days of inactivity and can also be removed by clearing this site's data from your browser.

Clearing browser data does not automatically delete information that has already been submitted to us.

Cookies and tracking

We currently use only browser storage needed to operate the questionnaire and remember progress.

We do not currently use advertising cookies, behavioural tracking or marketing analytics. If that changes, we will update the information provided on the site and, where required, ask for consent before using non-essential tracking technologies.

How long we keep submitted information

We normally keep submitted preference information for up to six months from your most recent submission, update or relevant contact. This period is intended to give us time to look for relevant options while avoiding keeping class preferences after they are likely to have become stale.

We may delete or anonymise information earlier where it is no longer needed. Where information has been shared with an independent language provider, that provider is responsible for its own applicable retention practices.

Security

We take reasonable steps intended to limit access to personal information and use technical service providers to host and operate the service. No internet service can guarantee absolute security.

If we become aware of a personal-data breach, we will assess it and take the steps required by applicable data-protection law, including notifications where legally required.

Automated decisions

We do not currently make automated decisions about you that produce legal or similarly significant effects. The questionnaire is used to help identify and assess possible class matches.

Your rights

Depending on the circumstances, you may have the right to access, correct or delete your personal information, restrict its use, object to processing based on legitimate interests, and exercise other rights available under data-protection law.

To exercise your rights, contact [email protected]. We may need to verify that the request relates to you before acting on it.

You also have the right to lodge a complaint with the French data protection authority, the CNIL.

Objecting to our use of your information

Because the matching service currently relies on legitimate interests, you may object to our processing of your personal information. Tell us what processing you object to and, where relevant, the reasons relating to your situation. We will consider the request under the applicable data-protection rules.

Changes to this notice

We may update this notice as the service develops, for example if we change the way matching works, introduce new service providers or materially change who receives personal information.

Where a change materially affects how previously collected personal information is used, we will provide appropriate information before applying the new use where required.